FAQs

Can the billing address be different than the shipping address?

We will deliver your ordered products wherever you want. You can ask for them at home or at work, anywhere you have a physical address.

How long will my order take to arrive?

According to most of our customers, domestic packages arrive within 5-8 working days after being ordered, however due to the current pandemic situation and safety regulations the deliveries might suffer delays.

Can I track my order / check the status of my order?

Yes, you can. In maximum 60 hours after you order, all working days of the week, you will receive an email with your shipping tracking ID and a link. Click on that link to check on the status of your order anytime you want.

I need more information about the product. Whom should I contact?

We stand right by our customers every step of the way. So, if you have questions regarding the product, the order or the shipping process, we’re here to help. Just use the contact support@leanflux.com.